The question with is compulsory
User information
Serial Number Product Code
How to locate Product Code
Contact person E-mail Address
The Shop name you buy from Country
Product information
Date of purchase (MM/YY) Bus Interface    
Product Description (e.g. ATI Radeon X1300)
VGA information VGA Driver:
Use our bundle driver version?     Yes No     Remarks: Recommend to user our bundle or approved Driver version
VGA Driver Version
VGA BIOS P/N
How to locate the VGA Bios version
VGA memory size (e.g. 64MB)
Platform information
Motherboard brand name and model
(e.g. ASUS CUSL2 )
Motherboard chipset (e.g. intel 945, VIA KT266)
Monitor (e.g. Sony SDM-M61 LCD)
Operation system (e.g. Windows XP) Language
Technical issue description
Major Problem
Description of problem
Steps to re-product the problem
Frequency of occurrence